Straight to the point. The expectation from Hiring Managers and
prospective Candidates are much higher and they look forward to the Recruiter
for a solution for every problem they have.
This is a good situation but not always. Though every Company has its own
process and reporting structure, Recruiter is mostly assigned to a Manager or
Lead BUT in practical Recruiter generally answerable or interface
directly/indirectly with multiple points like Reporting Manager, Hiring Manager, end Customer, HR Head, Business Head, Employees, Prospective Candidates, Corporate
Office, Vendors, Auditors and surprisingly at some companies any passerby for
that matter. This makes the life of a Recruiter miserable and some gets burn
out easily and wish to get transferred to some other role. How will you bring common sense to this
senseless situation? Recruiter role is most interesting and creative one always so no need to worry,
you can. Try to adopt few tips detailed
below-
1. Being an Influencer – Unlike other roles, Recruiters needs to
influence internal and external stake holders – something similar to sales and
service oriented roles. If you need to be a successful influencer in the Team or in the Company,
you must have an in-depth understanding of the domain, technology, business,
system and processes you are engaged with. Little tough to gain but not
impossible. Have a good rapport with your colleagues, peers and seniors across
the Company. Demonstrate passion for what you do and always communicate authentic
manner. Be on top of the things and
never believe hearsays and in assumptions. Be very methodical what you do and create
visibility pro-actively – e.g. sending status updates, reports, attending
meetings etc.
2. Being a Listener – Listening is
most important in all interactions with people – face to face, telephone or in
any type of meetings. I am mentioning people because this is a habit which
needs to be developed consciously. Better listening is achieved by practicing patience
and this capability enable the other person to detail the thought in a uninterrupted
natural way or even vent out (happily 😊). While listening, try to be in their shoes
and understand the subject contextually without attaching any emotion; and most importantly never be
in defense. Good listeners can smartly influence others with any opinion in
an assertive way.
3. Being transparent – Never try to
create stories OR lie at any situation.
There will be enough bad news coming your way all through the day. Informing the bad news properly with
justification and solution is an art. Recruitment has multiple steps and it is
important correct status is updated very frequently to all stakeholders at
every step. This will reduce anxiety among people involved and avoid escalations.
4. Being a Child – You would have
observed children can always seek attention in every situation. They also able
to create a positive energy in and around you. Everyone enjoys playing with and
helping a smart child. Children never
leaves a task easily and attempt it continuously without counting/worrying
about the failure. I would say bring in
these qualities in you in every situation. Failure is inevitable. Only solution
is trying hard till you succeed as a child. Therefore, celebrate every
situation and have fun!
The last and most important quality
is being a good negotiator. This will naturally come to you when you are able
to practice the above-mentioned qualities.
I welcome your views and
comments!!
